It isn't nearly so difficult to listen to a recital of your faults if the person criticizing begins by humbly admitting that he, too, is far from impeccable.
If a few sentences humbling oneself and praising the other party can turn a haughty, insulted Kaiser into a staunch friend, imagine what humility and praise can do for you and me in our daily contacts. Rightfully used, they will work veritable miracles in human relations.
Admitting one's own mistakes - even when one hasn't corrected them - can help convince somebody to change his behavior.
Principle 3: Talk about your own mistakes before criticizing the other person.
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