Remember that other people may be totally wrong. But they don't think so. Don't condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that.
There is a reason why the other man thinks and acts as he does. Ferret out the reason - and you have the key to his actions, perhaps to his personality.
Try honestly to put yourself in his place. "How would I feel, how would I react if I were in his shoes?" you will save yourself time and irritation, for "by becoming interested in the cause, we are less likely to dislike the effect."
Success in dealing with people depends on a sympathetic grasp of the other person's viewpoint.
"Cooperativeness in conversation is achieved when you show that you consider the other person's ideas and feelings as important as your own. Starting your conversation by giving the other person the purpose or direction of your conversation, governing what you say by what you would want to hear if you were the listener, and accepting his or her viewpoint will encourage the listener to have an open mind to your ideas." - Dr. Gerald Nirenberg
Seeing things through another person's eyes may ease tensions when personal problems become overwhelming.
"Why should he or she want to do it?" True, this will take time, but it will avoid making enemies and will get better results - and with less friction and less shoe leather.
To think always in terms of the other person's point of view, and see things from that person's angle as well as your own.
Principle 8: Try honestly to see things from the other person's point of view.
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